Warehouse Automation

The Repair Tracker warehouse automation system exceeded our expectations both on time to delivery and functionality. Our warehouse staffs were extremely happy that the repair video capture did not hinder their repair times. Our supervisors are pleased to have the labor productivity information from each repair station. Our Fortune 100 customer was able to cut their customer support time by over 70% thru the use of the enterprise portal.”

Marc Sherman
VP, Information Technology
ATC Logistics & Electronics
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MMC Warehouse Automation and Enterprise Wide Portal

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• Bring video segment capture to any aspect of warehouse and shop floor process
• Video segment recording based on user signal, scada, relay, or any other analog or digital input
• Real-time operator annotation
• Integrated bar code scanners for accurate item tracking and standard comment entry

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• Customizable schedule based payload distribution system
• Verifiable move of video segments from secure corporate network to Cloud storage via IPCloudControl

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• Allows for secure access to high volume repair video segments and data

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• RMA customer service portal
• 30,000 iPhone repairs per month
• Response time improvement of 80%

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Product Downloads

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